Episode 50: Future Ways of Working - Design Led Culture with Lynette Ong, Assistant Chief Operating Officer of Tan Tock Seng Hospital Artwork

The QED Changemakers

This is a podcast for boards, senior management executives and leaders. Sharing and connections among industry peers shape perspectives that can result in a better ecosystem for the future. The QED Changemakers podcast interviews industry leaders, senior executives, and thought leaders on their visions and insights concerning key business and management issues. Through a series of episodes each season, listeners can better understand why, how and what these changemakers are investing in to realise the future we will live in. For more information on QED’s Changemaker Network and how you can collaborate with us, email us at info@qed.sg. This podcast series is produced by QED.

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The QED Changemakers

Episode 50: Future Ways of Working - Design Led Culture with Lynette Ong, Assistant Chief Operating Officer of Tan Tock Seng Hospital

December 15, 2022 • QED Consulting

As part of our 10th QED Changemaker Forum on the Future Ways of Working, we spoke with Lynette Ong, Assistant Chief Operating Officer of Tan Tock Seng Hospital (TTSH). With over 20 years of experience in the public healthcare sector and as an active member of the Design Education Advisory Committee (DEAC), she currently oversees the hospital's operational efficiency through effective resource management, supply chain management, service quality, and value-based care. In this episode, we chat with her about one of TTSH’s initiatives which was featured in the DesignSingapore Council’s Playbook for Building a Design-Led Culture. Download the report ‘It’s All About Culture: Better Businesses by Design’. For more information on QED’s Leadership Development Solutions, email us at info@qed.sg